The Swell I Cancellation Policy
Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair, transparent, and consistent with industry standards while respecting the time-charter nature of our operation.

Guest Cancellations

  • 7+ days before your charter -Full refund of all payments.
  • 7-3 day before departure -100% credit will be applied to a future booking
  • 72- 48 hours before departure -50% refund
  • Less than 48 hrs – Cancellations are non-refundable
  • No-shows or late arrivals -Your charter may be shortened or cancelled without refund, as our vessel must maintain its scheduled movements and arrival times for subsequent bookings.

Weather & Safety Cancellations

All weather and safety decisions are made by the Captain.  If we determine that conditions are unsafe to operate, you will receive your choice of:

  • A full refund, or
  • A 100% credit toward a future booking

If conditions are safe but you prefer not to travel, the booking is treated as a guest cancellation under the terms above.

Payment Structure

50% Deposit –At time of booking

Balance Due – 7 days before departure

Send a Custom Request

Please select the numbers of passengers traveling with you